• Introduction
• Who should attend
• Objectives
• Methodology
• Workshop content
• Medium of instructions
• Resource person
• Deadline for registration
• Registration fee
• Discount
• Cancellation/postponement
• Award of certificates
• Time
• Further information
• Registration form

Introduction
An efficient and effective office secretary builds good image of an organization and proves to be an asset to his/her supervisor. New management styles have brought about a paradigm shift in office working and the skills required by office secretaries. Decision makers are overloaded by information and data so they need skilfully trained office secretaries to stream line the flow of information. Skills like an ability to work in team environment, dealing with interpersonal conflicts while working under stress, are important for a present day office secretary among many other skills. The more skills secretaries have, the more time their organizational heads will save and the organization as a whole will become more effective. This three-day training course on Secretarial Skills has been designed to improve knowledge and skills of secretarial staff in the public, private and NGO sector organizations. The course will help participants to learn executive secretarial skills.

Who should attend

Secretaries and administrative assistants of the public, private and non-profit sector organizations desirous of enhancing their skills and knowledge to usefully contribute in the working of their organizations.

Objectives
By attending this 3-day comprehensive training course participants will be expected to:

• develop an understanding of the nature and structure of organizations;
• segregate important tasks and prioritise them;
• learn how to effectively work under stress;Ø know how to manage workplace conflict and to work in a team environment;
• learn techniques of effective oral and written communication.

Methodology

It will be an interactive course. Participants will be encouraged to discuss and clarify their concerns on the subject.

Workshop content

Medium of instructions
English will be the medium of instruction for this workshop. However, an effort will be made to conduct the workshop using a mixture of English and Urdu.

Resource person
Mohammad Yasin is a very experienced professional, having worked with prestigious organizations in public and private sector. He is a chartered Engineer in Electronics and is member of various engineering institutions in Pakistan and abroad. With a masters’ degree in political science, and an advanced education/training from UK, USA and Canada, Muhammad Yasin has served on the faculty of Military College of Signals and later worked with National Institute of Electronics.He also worked in the Prime Minister’s Committee for Research and Analysis where he coordinated a number of research projects on district administration, police systems, dispensation of justice, information technology, and education. He has been with the Sustainable Development Institute (SDPI) for the last 16 years, and also established SDPI’s Center for Capacity Building. While at SDPI he got training in Strategic Planning and Management at the York University, Canada. At present he is working as Advisor Capacity Building. He has written numerous research papers and edited two books. Muhammad Yasin has years of teaching and training experience. He has designed and conducted a large number of courses/workshops on management and specialized areas. His areas of specialization are, leadership, time management, negotiation skills, communication and presentation skills, performance appraisal, project management, proposal writing, managerial and administrative skills.

Zill-i-Ehsan has over 14 years of professional experience and has been associated with education, training and development for the last 10 years. Before joining the academics he worked for various business organizations where he was instrumental in the improvement of general Office Management procedures as well as implementation of Human Resource Development programs while being an active member of HR committees. As a training professional, Mr. Zill-i-Ehsan, has designed and conducted trainings for organizations in the Development sector as well as sectors like Telecom, Banking, Oil & Gas, FMCG’s and Education. He has also designed, conducted and coordinated trainings for some projects of United Nations and Armed Forces. He focuses on Business Communication and Presentation Skills, Project Management, Information Management, HRD, Office Computing and Management skills. At present he is working as training manager at SDPI. He has also served on the recruitment committee of SDPI and is a member of SDPI's English Editorial Board.

Deadline for registration
Please return the registration form to the Program Secretary, SDPI, by by 10 February 2010 at the latest via email, fax or mail. The institute will confirm the registration upon receipt of fee. Please use a separate registration form for each nominee. Seats are limited; the applicants will be registered on a first come, first serve basis. Bookings will close for registration if all the seats are taken up before the last date.

Registration fee
Rs. 14000/- per person

Discount

25% discount is available to the following:

• Women
• SDPI members
• HRDN members on each nomination
• Students registering through their institutions
• Other organizations registering two or more persons

Special discount for journalists

• One free seat is available to nominees of Press Clubs. 25% discount will be given on additional nominations.
  

Cancellation/postponement
SDPI reserves the right to cancel or postpone the workshop if circumstances require. In such an event, SDPI will ensure that registered participants are informed as soon as possible. SDPI will also refund registration fees according to our refund procedures.

Award of certificates

Trainees successfully completing 85 percent of the instructional sessions will be awarded completion certificates.

Time
9:00 a.m. to 4:30 p.m. (daily)

Further information
For further details, please contact Zulfiqar Ali, Program Secretary (Training), SDPI at Tel. 92-51-2278134 or fax: 92-51-2278135. Email: Zulfiqar@sdpi.org Cell 0346-5331441

Registration form
View Registration Form