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Global Go To Think Tank Index (GGTTI) 2020 launched                    111,75 Think Tanks across the world ranked in different categories.                SDPI is ranked 90th among “Top Think Tanks Worldwide (non-US)”.           SDPI stands 11th among Top Think Tanks in South & South East Asia & the Pacific (excluding India).            SDPI notches 33rd position in “Best New Idea or Paradigm Developed by A Think Tank” category.                SDPI remains 42nd in “Best Quality Assurance and Integrity Policies and Procedure” category.              SDPI stands 49th in “Think Tank to Watch in 2020”.            SDPI gets 52nd position among “Best Independent Think Tanks”.                           SDPI becomes 63rd in “Best Advocacy Campaign” category.                   SDPI secures 60th position in “Best Institutional Collaboration Involving Two or More Think Tanks” category.                       SDPI obtains 64th position in “Best Use of Media (Print & Electronic)” category.               SDPI gains 66th position in “Top Environment Policy Tink Tanks” category.                SDPI achieves 76th position in “Think Tanks With Best External Relations/Public Engagement Program” category.                    SDPI notches 99th position in “Top Social Policy Think Tanks”.            SDPI wins 140th position among “Top Domestic Economic Policy Think Tanks”.               SDPI is placed among special non-ranked category of Think Tanks – “Best Policy and Institutional Response to COVID-19”.                                            Owing to COVID-19 outbreak, SDPI staff is working from home from 9am to 5pm five days a week. All our staff members are available on phone, email and/or any other digital/electronic modes of communication during our usual official hours. You can also find all our work related to COVID-19 in orange entries in our publications section below.    The Sustainable Development Policy Institute (SDPI) is pleased to announce its Twenty-third Sustainable Development Conference (SDC) from 14 – 17 December 2020 in Islamabad, Pakistan. The overarching theme of this year’s Conference is Sustainable Development in the Times of COVID-19. Read more…       FOOD SECIRITY DASHBOARD: On 4th Nov, SDPI has shared the first prototype of Food Security Dashboard with Dr Moeed Yousaf, the Special Assistant to Prime Minister on  National Security and Economic Outreach in the presence of stakeholders, including Ministry of National Food Security and Research. Provincial and district authorities attended the event in person or through zoom. The dashboard will help the government monitor and regulate the supply chain of essential food commodities.


Business Process Outsourcing or BPO is an industry that has been witnessing a sustained double digit growth for past two decades or so. It is a segment of the information technology which is at the heart of the Enabled Services industry. Amid being a multidimensional sector which covers a wide spectrum of services comprised of customer support services, help desk services, telemarketing, technical support and data-entry services, insurance services, online research and many others, its potential for growth is huge. And this prospect of the sector has been realized at a time when most of the previously outperforming industries around the world are experiencing a steep decline.
Diversity of the BPO Industry is not only the core contributor towards the huge profits attributed to the sector; it also provides the foundation for its economic resilience. By economic resilience here we mean its responsiveness towards the phenomenon of recession or financial crunch. At a time when businesses world around are being through difficult times, BPO industry is blossoming. And the reason for this trend is its positive relation with both ‘ups’ and ‘downs’ of the conventional businesses. The how’s and why’s of this phenomenon have been discussed below.
As soon as a recessional phase hits the business world, companies rush to opt for austerity measures that usually culminate in slashing the expenditure on traditional ways of marketing. Rather, they decide on the cheaper alternative of outsourcing which has become a cornerstone of modern day marketing. Amid the realization among industries that recession demands for more aggressive but cheaper advertisement and promotional campaigns, instead of harming, financial crunches usually contribute towards the growth and expansion of the BPO industry.
On the contrary, as the recovery phase begins and companies can spare more resources to market about their businesses, besides the traditional ways of advertisement, they also increase their expenditure to approach the potential customers through outsourcing.
Thus, the BPO industry once again ends up in reaping more money. This very feature of this sector is perhaps the biggest reason for why not only investors feel comfortable while pouring their money into it, but also the potential employees who are looking forward to carve out a future out of this highly profitable sector.
Given the details mentioned above, it is very likely for the recession stricken individuals to opt for a career in the BPO industry. The convincing point in doing so is not only that it ensures the safety of job, also because it does not demand any prior experience, it offers on job training, promises a competitive salary and tremendous opportunity to learn, grow and move up on the ladder of career development. The only commitment this sector demands from the employees is the resolve to learn and grow on daily basis. If you can promise to raise the bar of your performance, it can promise to multiply the rewards manifolds.
On a concluding note, the factual result which emerges before the readers is that BPO industry is not only a point of solace for those marred by the affliction of recession, it is also a top choice for those looking forward to begin with a promising career.

This article was originally published at: News Pakistan

The opinions expressed in this article are the author's own and do not necessarily reflect the viewpoint or stance of SDPI.