Policy Recommendations

C-1: Finding the Way Forward in Post-COVID-19 Pakistan with the Doing Good Index
  • To reduce red tape and unnecessary friction for Social Delivery Organizations (SDOs), procedures for registering and operating an SDO need to be transparent and efficient. A swift and straightforward registration process evens out the playing field and opens up the social sector to new entrants.
  • 86% of an average Asian SDO’s budget is sourced from domestic and foreign donations. A smooth, unrestricted flow of funds is essential for these critical sources of income to reach the social sector. When giving and receiving is easy, funds can be allocated to projects and organizations more efficiently.
  • Regulations that enshrine accountability mechanisms—including formal reporting requirements and rules governing liability—can play a critical role in building trust in the social sector. Greater trust can, in turn, unleash greater private social investment as donors gain confidence their funds are being used appropriately. Enforcement is an important part of this equation: the extent to which laws and regulations are enforced determines their efficacy in increasing transparency and accountability.
  • Not making records public is a missed opportunity. Governments in half the economies do not release SDOs’ annual reports and audited accounts publicly, thereby losing an important trust-building opportunity.
  • Enforcement and compliance should go hand-in-hand.
  • Enacting regulations that facilitate non-profit registration and institute liability mechanisms is important, but the effectiveness of the regulations depends on how accessible they are. Ease of understanding laws is a precondition for acting lawfully. Clear communication of laws and channels for SDOs to liaise with government is important.
  • Fiscal measures such as tax deductions—gifts to charitable organisations that individuals or corporations can deduct against income tax or estate tax—can encourage greater systematic giving. They are a basic and critical pillar of supportive fiscal policy.
  • Granting SDOs exemption from corporate profit taxes allows their lean resources to go toward meeting unmet social needs in their entirety. Tax exemption is also a recognition of SDOs’ role in social service delivery, which sets them apart from a typical for-profit private sector firm.
  • Awarding SDOs and donors with recognition acknowledges their commitment to addressing social challenges. Public attention has the added benefit of spotlighting best practices that can be emulated. Institutional engagement with the social sector, particularly by corporates, strengthens the sector and signals broad support for it.
  • The ability of SDOs to recruit and retain staff and volunteers is a good proxy for the strength of the underlying talent infrastructure. Building the capacity of existing talent and universities’ role in training future social sector leadership are also important for nurturing the talent pipeline.
  • Crowdfunding is on the rise as an important fundraising tool and needs to used in Pakistan.
  • At a minimum, nonprofits and other SDOs must be able to participate in the procurement process by bidding for government contracts. Targeted incentives can further encourage their participation.
  • The people who are really in need of help should be identified by the corporate sector, federal and provincial governments and private institutions as well.
  • Government should liaison with the corporate sector for dealing with any national crisis.
  • The government should link corporate sector with research organizations having authentic data, to help revive businesses.
  • Policies should be made through consultative dialogue with the corporate and private sector.
  • There should be ease-of-doing business.